If you’re looking to cancel your PureGym membership, you’re in the right place. We understand that circumstances change, and it’s essential to have a straightforward process in place to end your membership when needed. In this guide, we’ll walk you through the steps to cancel your PureGym membership hassle-free.
Can You Cancel Your PureGym Membership at Any Time?
When it comes to cancelling your PureGym membership, you may have a few questions. Can I cancel PureGym membership online? What happens if I cancel PureGym mid-contract? How long before I need to cancel PureGym to avoid fees? Let’s dive into the details.
The answer is yes, you can cancel your PureGym membership at any time. However, to avoid getting charged for the next payment period, it’s important to cancel at least 5 working days before your next payment is due. This will ensure that you are not billed for the upcoming period.
If you decide to cancel your membership mid-contract, there may be fees involved depending on the terms of your agreement. It’s essential to review your contract or get in touch with PureGym directly to understand the specific cancellation fees and notice periods applicable in your case.
Cancelling your PureGym membership is a straightforward process, but it’s crucial to be aware of the timing and any potential fees involved. By adhering to the cancellation deadlines and terms outlined in your contract, you can avoid any unwanted charges.
How to Freeze Your PureGym Membership
If you’re planning on taking a break from the gym but want to keep your membership for the future, you have the option to freeze your PureGym membership. To do this, log in to your Member’s Area, go to ‘Your Profile’, then ‘Freezing or Cancelling’. Follow the instructions provided to freeze your membership. Freezing your membership will temporarily halt your monthly payments, and you won’t be charged during this period. PureGym Plus members can freeze their membership for up to 3 months in a 12 month period at no additional cost.
Benefits of Freezing Your PureGym Membership
- Pause your membership without cancelling.
- Retain your membership for future use.
- Avoid paying for a service you won’t be using.
By freezing your membership, you can take a break from the gym without the hassle of cancelling and reapplying for a new membership when you’re ready to return. It’s a convenient option that allows you to maintain your membership benefits while giving you the flexibility to temporarily put your payments on hold.
How to Freeze Your PureGym Membership Online
To freeze your PureGym membership online, follow these steps:
- Log in to your Member’s Area on the PureGym website.
- Navigate to ‘Your Profile’.
- Select ‘Freezing or Cancelling’.
- Follow the instructions provided to freeze your membership.
It’s as simple as that! Once you’ve completed the freezing process, your membership will be temporarily suspended, and your payments will be put on hold until you reactivate your membership.
How Long Can You Freeze Your PureGym Membership?
PureGym Plus members have the option to freeze their membership for up to 3 months in a 12 month period. This means you can take multiple breaks throughout the year without incurring any additional fees. Freezing your membership for a longer period may be possible depending on your membership type and agreement. Contact PureGym directly for more information regarding extended freezes.
Reactivating Your Frozen PureGym Membership
When you’re ready to get back into your fitness routine, you can easily reactivate your frozen PureGym membership. Simply log in to your Member’s Area, go to ‘Your Profile’, then ‘Freezing or Cancelling’. Follow the instructions to reactivate your membership, and your monthly payments will resume accordingly.
Is There a Fee for Freezing Your PureGym Membership?
Yes, there is a monthly fee of £6.99 to freeze your PureGym membership. However, this fee allows you to lock in your current monthly price and avoid any future price increases. It’s a small investment to maintain your membership benefits and keep your membership intact during your break from the gym.
Cancelling Your Frozen PureGym Membership
If you decide that you no longer want to continue your PureGym membership after freezing it, you can cancel it at any time. Follow the cancellation process outlined in Section 1 to end your membership permanently.
| Membership Type | Freezing Fee | Maximum Freeze Duration |
|---|---|---|
| PureGym Plus | £6.99 per month | Up to 3 months in a 12 month period |
| Other Membership Types | Subject to Terms and Conditions | Depends on membership agreement |
Transferring Your PureGym Membership
If your current PureGym location no longer suits your needs or if you’ve moved to a new area, you have the option to transfer your membership to a different gym within the PureGym network. With over 350 gyms across the UK, you can easily find a new gym that’s convenient for you.
To transfer your membership, simply log in to your Member’s Area on the PureGym website. Once logged in, navigate to the “Packages and Upgrades” section. From there, you’ll be able to select the gym you’d like to transfer to and choose the membership option that suits your preferences and fitness goals.
This seamless transfer process allows you to continue enjoying the benefits of PureGym while being able to work out at a location that better suits your lifestyle.
Benefits of Transferring Your PureGym Membership
- Convenience: Choose a gym that is closer to your home, work, or other frequently visited areas, making it easier for you to maintain a consistent workout routine.
- Facility Preferences: Find a gym with facilities that align with your fitness preferences, such as specific equipment, classes, or amenities.
- Expanded Network: Access a wider range of PureGym locations, allowing you to explore new areas and find gyms that suit your needs when traveling or on the go.
- Flexibility: Adapt your membership to accommodate changes in your lifestyle or fitness goals without any hassle.
Don’t let a change in location affect your commitment to fitness. Transferring your PureGym membership ensures that you can continue pursuing your fitness journey with ease and convenience. Take advantage of the extensive PureGym network and find a gym that’s perfect for you.
How to Cancel PureGym Membership Easily?
Cancelling PureGym Membership via Email
If you prefer to cancel your PureGym membership via email, you can contact Member Services at member.services@puregym.com. Simply send them an email stating that you would like to cancel your membership. The PureGym team will guide you through the process and assist with any questions or concerns you may have.
If you are within the 14-day cooling-off period, you may be eligible for a full or partial refund. After the 14-day period, PureGym will refund 50% of the pro-rata amount based on the remaining days of your membership.
Benefits of Cancelling via Email
Cancelling your PureGym membership via email offers several benefits. Firstly, it provides a convenient method of communication, allowing you to send your cancellation request at a time that suits you. Additionally, it provides a written record of your cancellation request, which can serve as proof of your intent to end your membership if needed.
Things to Include in Your Email
When contacting PureGym via email to cancel your membership, ensure you include the following information:
- Your full name
- Your PureGym membership number, if available
- A clear statement expressing your desire to cancel your membership
- Your preferred cancellation date, if applicable
- Any additional questions or concerns you may have
Confirmation of Cancellation
Once PureGym receives your email requesting membership cancellation, they will respond with confirmation of your cancellation and provide any further instructions if necessary. It is advisable to keep this email for your records.
Cancelling PureGym Membership via Email – A Sum-Up
Cancelling your PureGym membership via email is a straightforward process that allows you to communicate your intent to end your membership conveniently. Remember to include all necessary information in your email, and ensure you receive confirmation of your cancellation from PureGym.
| Method | Contact Information |
|---|---|
| member.services@puregym.com | |
| Phone | 0123456789 |
| In-Person | Visit any PureGym location and speak to a member of staff |
Cancelling PureGym Monthly Membership via Member’s Area
To cancel your PureGym monthly membership online, log in to the Member’s Area linked on the PureGym website. Once logged in, go to the ‘Profile’ tab and scroll down to the ‘Cancel Your Membership’ option. Follow the instructions provided to complete the cancellation process.
If you are unable to cancel online, you can also contact your bank and cancel the direct debit associated with your PureGym membership.
Benefits of Cancelling PureGym Online
Cancelling your PureGym membership online offers several benefits:
- Convenience: You can cancel your membership from the comfort of your home, saving time and hassle.
- Speed: The online cancellation process is quick and efficient, allowing you to end your membership without delay.
- Confirmation: When you cancel online, you receive an immediate confirmation, providing peace of mind.
| Notable Points | Details |
|---|---|
| Can I cancel my PureGym membership online? | Yes, you can cancel your PureGym membership online through the Member’s Area on the website. |
| How do I cancel my PureGym membership online? | Log in to the Member’s Area, go to the ‘Profile’ tab, scroll down to the ‘Cancel Your Membership’ option, and follow the instructions provided. |
| What if I am unable to cancel online? | If you are unable to cancel online, you can contact your bank and cancel the direct debit associated with your PureGym membership. |
PureGym Freezing and Cancellation Fees
When it comes to freezing or canceling your PureGym membership, it’s important to understand the associated fees and notice period. PureGym charges a freezing fee of £6.99 per month, allowing you to temporarily suspend your membership while locking in your current monthly price and avoiding potential price increases. This option is ideal if you want to take a break from the gym without completely canceling your membership.
If you decide to cancel your PureGym membership altogether, there may be additional fees depending on the terms of your contract. It is essential to review your agreement or reach out to PureGym directly to determine the specific cancellation fees and notice period required.
| Membership Type | Cancellation Fees | Notice Period |
|---|---|---|
| Monthly Membership | Varies based on contract | Check agreement or contact PureGym |
| Fixed-Term Membership | Varies based on contract | Check agreement or contact PureGym |
By familiarizing yourself with the cancellation fees and notice period, you can make informed decisions about your PureGym membership. It’s always recommended to review your contract and reach out to PureGym directly for any specific inquiries or concerns related to freezing or canceling your membership.
Conclusion
Ending your PureGym membership is a straightforward process that can be done through various channels. Whether you choose to cancel through the Member’s Area, by contacting Member Services, or via email, it’s essential to remember a few key points.
First, ensure that you cancel your membership at least 5 working days before your next payment is due to avoid any additional charges. This will give you enough time to complete the cancellation process and prevent any unnecessary fees.
If you’re looking for a temporary break from the gym, you have the option to freeze your membership for a small monthly fee. This allows you to keep your membership active without incurring regular payments.
Should you require assistance with transferring your membership or have any other queries, the dedicated customer service team at PureGym is available to help. They can provide guidance on ending your contract, refund policies, and any other membership-related concerns you may have.